Redesign of Logitech’s LGS desktop software for intricate configuration of their portfolio of gaming devices.

In efforts of bolstering their presence in the gaming community, Logitech found the need to relaunch their LGS gaming device configuration software as G Hub. Along with a suite of new advanced products, G Hub was part of a strategy to position Logitech as a contender with advanced gamers in addition to their existing casual gamer market. We designed G Hub to cater to both audiences.

Entering in phase 2 of the project, my role was to take the original team’s conceptual work and create a coherent, validated, and launchable product.

Client

Date

2017

Lead Designer

Type

Product Design
Testing & Validation

Process

Creating an information hierarchy to ensure simplicity and clarity

G Hub had to support a wide range of devices across any number of games with customizable profiles. The level of customization can go from simple to complex quite quickly, and had to be managed through an intuitive system hierarchy. We designed an information architecture to solve this hierarchy and a site map to demonstrate how the software would express it.

Process

Rapid iteration to solve feature needs

The information hierarchy illuminated new relationships that needed to be expressed through features in the software. Though a conceptual visual direction had been set in the previous phase, we used wireframes to quickly iterate through new layouts and develop the details of the software.

User Testing

Quick validation with daily iteration

We conducted a 2-week study with daily design iteration. In order to convey realism, we built the entire test in a believably real clickable prototype. We developed an extensive set of tests with “Missions” for users to complete and questions to ask after they tried. Using a Wizard of Oz-style technique, we controlled the devices they were configuring from another room to give them the impression they were using the final software.

Flinto Prototype

Interaction Principles

In order to convey the information hierarchy, we created a z-space dimensional interaction model where menus become more specific the further forward you go. We developed 4 principles to guide the interaction model.

Project Impact

Logitech officially launched G Hub in February 2019. Gamers worldwide use it with their Logitech gaming devices.